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What happens to my remaining license runtime when I buy a new Avira product?

If you have purchased a new Avira product that replaces your existing Avira product and the runtime of the previous product is not yet finished, the remaining time does not expire.

When purchasing the new product, the remaining time of the previous product will be converted into monetary value of the new version. The end date of the new license is then extended by the term, which corresponds to the calculated amount.

A currently installed Internet Security still has a 3-month remaining time.
The license of the newly installed Prime version would end on 21.05.2018.

The 3-month remaining time of the Internet Security is converted into the monetary counterpart of the amount of the Prime version. This amount gives a term of 1 ½-month.

The 1 ½-month are automatically added to the final run time of the Prime version. This results in a new lead time of the Prime Version as of 08.07.2018.


  • Betroffene Produkte
  • Avira Antivirus Pro
  • Avira Prime (unlimited devices)
  • Avira Optimization Suite
  • Avira Internet Security
  • Avira Total Security Suite


I bought physical packs of Avira internet security suit (one pack 1-user 3 device and other 3-user one year) but non of them are valid ! avira says: lifetime of their products are 2 years but it is not mentioned on their pack and even in their site!
what is meaning of this budge?
avira is a great company which I trust but it is my right to have the validation for my activation codes which I bought.
if avira does not clear this human right then it is making the avira non- trustable for the people in all of the world.
I am a avira user about 8 years and hope the manager of the company take a logical desission.
say again: ther is no any hint on the avira packs for it's software lifetime(this is my right) and wherever in the world people are agree with this right.

It is correct that you need to activate a license for e.g. 1 Year or 2 Years within that time period to work. Otherwise it becames invalid. Where did you purchase the license? If the activation time frame was shorter than the license runtime you can contact the reseller for a reimbursment. In other cases you can reach the Avira license team here:

Once I had a too bad experience with Avira System Speedup. My laptop freezed, did not work anymore. I had to call to a Technician for format it. Fortunatellly I did not try on my main computer, a desktop. So I do not trust on Avira System Speedup, and so I will never . download the Avira Prime. I use Avira Pro, and it is great. After that terrible experience, on my laptop I use Avira Free. Always with care, of course. I am not an expert.

Avira Prime habe ich gekauft , es wurde aber Blöderweise ein Neuer Account angelegt auf meine PayPal Email Adresse. Wie bekomme ich mein Prime jetzt auf mein bereits seit langen bestehendes Konto ? Ich hatte jetzt schon mehrere Anfragen gestellt aber keine Antwort erhalten weshalb nicht ??

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