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TR/Crypt.XPACK.Gen2 Manual Removal Guide

a: Stop TR/Crypt.XPACK.Gen2 process from Task Manager

b: Delete all TR/Crypt.XPACK.Gen2 associated files

c: Remove TR/Crypt.XPACK.Gen2 virus registries
HKCU\Software\Classes\.exe\shell\runas\command\ “%1″ %*
HKCU\Software\Classes\.exe\shell\runas\command\IsolatedCommand “%1″ %*

TR/Crypt.XPACK.Gen2 is a dangerous Trojan that has a complex coding of scripts. TR/Crypt.XPACK.Gen2 is able to encode itself by reverse-engineering. TR/Crypt.XPACK.Gen2 has a pronounced damaging payload executed on the local network level. Once decoded, TR/Crypt.XPACK.Gen2 damages security programs that are able to uninstall TR/Crypt.XPACK.Gen2. Remove TR/Crypt.XPACK.Gen2 as soon as possible.

This is problem at the moment
The pattern of 'TR/Crypt.ZPACK.Gen2 [trojan]'
detected in file 'C:\Program Files (x86)\Microsoft Office\Updates\Download\PackageFiles\16.0.7167.2040\root\Office16\CHART.DLL.
Action performed: Transfer to Scanner
I've scanned many times and it seemed to have come back even though it has been moved to scanner and quarantine. Can some one please help? Thanks
I can't open any of my Microsoft Office as it says something about the dll file.

Please do the following:
- disable System restore: right-click on My computer -> choose Properties -> go to System restore tab and check "Turn off System restore..."
- restart the computer in safe mode (press several times the “F8” key until a selection list appears)
- perform a full scan (all files) and clean all infections
- restart the computer normally and enable back system restore

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